Written by the website’s owner
Specialising in premium incoming services in the enchanting Venice area, VLS Agency is a renowned Destination Management Company (DMC).Situated in the heart of the historic center of Venice, our company is deeply rooted in the rich cultural and luxurious heritage of this iconic destination. Specializing primarily in the Veneto region, we pride ourselves on offering comprehensive and multilingual services that cater to the discerning needs of our clients.
With a profound understanding of the world of luxury, VLS Agency excels in curating bespoke itineraries and exclusive experiences that elevate travel to new heights. Our commitment to excellence is reflected in a diverse range of services:
Luxury Transfers: Enjoy opulent land transfers and traverse the enchanting Venetian Lagoon in style with our private water taxi services, ensuring a seamless and lavish journey for our clients.
Private Events: Elevate your special occasions with VLS Agency’s expertise in organizing private events, weddings, special occasions, and Meetings, Incentives, Conferences, and Exhibitions (MICE). Our meticulous planning ensures that each event is a unique and memorable experience.
Private Tours & Experiences: Discover the magic of Venice through our meticulously crafted private tours and experiences on Venice Island. Our knowledgeable guides lead you through the city’s hidden gems, providing insights into its rich history and culture.
Ticket Services: Streamline your travel experience with our comprehensive ticketing services. Whether it’s tickets for trains, planes, cruises, museums, theaters, concerts, or operas, we handle all the details to ensure a hassle-free journey.
Luxury Transport: For those seeking the epitome of luxury travel, VLS Agency offers private aircraft and helicopter services. Soar above the breathtaking landscapes and arrive at your destination with unmatched comfort and style.
At VLS Agency, we go beyond providing services; we create unparalleled experiences that embody the essence of luxury travel. Immerse yourself in the beauty and grandeur of Venice with our dedicated team, ensuring every moment is a masterpiece in your travel narrative.
See the reviews of client for this website
Name of client: Mateja Petek
Very kind and supportive agents
Very kind and supportive agents. A unique and beautiful experience. Real professionals – congrats!
Name of client: Mafer Gil
this was a wonderful trip
this was a wonderful trip! hes a great driver and he let us have as much stops as we wanted
Name of client: burt connelly
Esra was the most efficient and helpful…
Esra was the most efficient and helpful representative we have ever had the pleasure of associating with. He went well beyond the norms of service to ensure we we able to get to our hotel Caveletto via the San Marco dock with the help of a launch (Andree?) I think his name was. Esra was persistent and was able to finally accommodate us. He deserves a medal for his efforts. We spent 25 days in Europe, (Italy, Crotia, Montenegro, Spain AND Celebrity Constellation) and not one other person stands out like he did. Thank you Esra. Burt Connelly and Jaime Rodriguez.
Name of client: Kevin Laurendeau
Private Water Taxi Perfection
It was a very easy process. Right in the airport scheduling, prices seemed reasonable, and the rides were exactly as planned.
Name of client: Niccolò Semprebene
Perfect experience, highly recommended
“Perfect experience! Courtesy and utmost professionalism in every aspect and from the entire team. An excellent agency that contributed to the success of our event. Highly recommended!”
Name of client: Larry Keller
Excellent service
Excellent service, very polite.
Name of client: John Silva
BEWARE
BEWARE! False advertising. We paid $250US for what was supposed to be a 1/2 hr.private boat to Hotel Monte Carlo with a porter to carry our luggage. What we got was a van which drove us over 1/2hr. Then got on an old beat up boat for 15 minutes, the guy was nice but it was definitely not a private boat like the pictures. I didn’t realize how we got ripped off until the end of our trip when we took a boat back to the airport. Our hotel booked us transportation, they picked us up so close to the hotel and dropped us off literally at the airport for 160US. No van just a nice wooden boat all the way. Do not book with VLS, we felt so betrayed because they present and promote Luxury but gave us the exact opposite. The worst part is they were so nice at the desk but I guess they were just being fake.
Name of client: Fiona Ecarnot
helpful kind and efficient
Really helpful and kind during a stressful wait for lost luggage. Efficient, flexible and highly recommendable!
Name of client: Berenice Louis-Dreyfus
Excellent Luxury Transfer Experience in Venice – Highly Recommended!
We had a great experience with VLS Agency during our recent trip to Venice. From the moment we arrived at the airport, everything was perfectly organized. The driver was punctual, professional, and welcoming, and the transfer to our hotel by car and boat was very comfortable.The return journey to the airport was just as smooth. The car and boat were both elegant, exactly what one would hope for when booking a premium transfer.
Travelling with VLS Agency took away all the usual stress and made us feel well taken care of from start to finish. I will definitely book with them again on our next visit to Venice, and I would gladly recommend their services to my friends and family.
Grazie mille to the VLS team for making our journey so enjoyable!
Name of client: Mindy Pretner
I wish I would’ve known about this…
I wish I would’ve known about this company when I landed! They were a huge help on the way out. They were on time, early even and made our journey back so much easier. Highly recommend recommended.
Name of client: Mrs Susan Brace
Absolutely wonderful service
Absolutely wonderful service. Fabio was excellent. Efficient, friendly, respectful and so smarty dressed! A real asset to your company.
Will definitely use VLS on our next trip. Thank you
Name of client: NL
That was my first visit of Venice
That was my first visit of Venice. And I had enjoyable experience. Flavio, the driver, met me at the airport with the sign with my name. He assisyed me both ways from the airport to the city snd fromcity to the airport. The car, Mercedes, was clean and comfortable. The water taxi both ways was superb!
Highly recommend the service especially if you arethe first time in Venice or with the group of people.
Great service and experience! Worth all the money i spent!
Special thanks to my driver who showed me with the tax refund office, luggage, wrapping baggage, and my flight check in areas!
Name of client: Fabio
Professional & precise on all timing…
Professional & precise on all timing agreed …!!!
Name of client: Vlaho Brbora
Excellent and very convenient
Excellent and very convenient, best way to reach Venice from the airport
Name of client: Caroline
A fantastic start to our trip 10/10
The whole experience was wonderful from start to finish. Our driver was waiting for us before we had even made it through security and told us he would meet us again at baggage collection. He took our bags and guided us out to the car, making friendly conversation and giving us advice about places to visit during our stay.
The car was immaculate and the short trip to the dock was smooth and well organised. Our driver took us directly to the boat, which was ready and waiting, and handed us over to the boat driver.
The limousine boat was stunning and we were dropped right at our hotel entrance on the Grand Canal. What a way to arrive!
If you’re looking for a luxury, stress-free transfer (and want to arrive in style!), this is the company to make it happen for you. It was a fantastic way to start our holiday.
Name of client: Frank Ewald
On time / fair price
On time / fair price
Name of client: Mr Patrick Runge
Took incredible care of us
Took incredible care of us, above and beyond!
Name of client: LuAnn Howard
Filipo was well informed and was…
Filipo was well informed and was considerate of all members of our small group (we had 2 people that required a lift during part of the tour and was able to accommodate.). As for the tour our guide kept things interesting and on point. This was most enjoyable and will definitely recommend.
Name of client: Саквояж компания
Great company
Great company. Pleasant communication, professionalism and everything was on time and without delays.
Name of client: Fırat ÇELİK
on time
on time, very professional and polite service
(*) All reviews above are from Trustpilot
Our assessment after analyzing reviews
Below are the analyze and conclusion of us about above reviews
The initial text appears to be marketing content written by the VLS Agency itself, detailing its services and highlighting its focus on luxury travel in Venice. This isn’t a review but promotional material, which should be treated separately from customer reviews. It’s important to remember that this text is biased and aimed at attracting customers.
Review 1 (Mateja Petek): This review is short, positive, and lacks specific details. “Very kind and supportive agents. A unique and beautiful experience. Real professionals – congrats!” While a positive sentiment, the absence of concrete examples makes it less convincing. It could be a genuine experience, but its brevity makes it difficult to fully assess its authenticity. The language is generic and could apply to many different service experiences.
Review 2 (Mafer Gil): “this was a wonderful trip! hes a great driver and he let us have as much stops as we wanted.” This review is also very short and lacks details. It praises the driver’s flexibility, but doesn’t explain what kind of trip it was, or the purpose of the stops. While positive, the limited information does not offer strong support.
Review 3 (burt connelly): This review stands out due to its specificity. The reviewer mentions a representative named Esra and a specific issue with getting to their hotel, Caveletto, via the San Marco dock. The level of detail, including the mention of another person (Andree?), adds credibility. The comparison to other experiences during a 25-day European trip further enhances its legitimacy. This review feels more genuine and helpful than the previous, more generic ones.
Review 4 (Kevin Laurendeau): “It was a very easy process. Right in the airport scheduling, prices seemed reasonable, and the rides were exactly as planned.” This review is straightforward and focuses on the ease and reliability of the service. It mentions airport scheduling and reasonable prices, which adds a bit more substance than just saying “it was great.” The description of the process being as planned suggests a positive, predictable experience.
Review 5 (Niccolò Semprebene): “Perfect experience! Courtesy and utmost professionalism in every aspect and from the entire team. An excellent agency that contributed to the success of our event. Highly recommended!” This review, while positive, is somewhat generic. Words like “courtesy,” “professionalism,” and “excellent” are common in reviews, but the lack of specific details about the “event” makes it less convincing.
Review 6 (Larry Keller): “Excellent service, very polite.” This is an extremely brief and generic positive review. It offers very little in terms of specific information or context, making it difficult to ascertain its authenticity or helpfulness.
Review 7 (John Silva): This is a negative review, and it is important to give it proper weight when accessing legitimacy. “BEWARE! False advertising. We paid $250US for what was supposed to be a 1/2 hr.private boat to Hotel Monte Carlo with a porter to carry our luggage. What we got was a van which drove us over 1/2hr. Then got on an old beat up boat for 15 minutes, the guy was nice but it was definitely not a private boat like the pictures. I didn’t realize how we got ripped off until the end of our trip when we took a boat back to the airport. Our hotel booked us transportation, they picked us up so close to the hotel and dropped us off literally at the airport for 160US. No van just a nice wooden boat all the way. Do not book with VLS, we felt so betrayed because they present and promote Luxury but gave us the exact opposite. The worst part is they were so nice at the desk but I guess they were just being fake.” This review provides specific details about the discrepancy between what was promised and what was delivered, including the price paid, the type of transportation received, and the comparison to a later, more satisfactory experience. The use of strong language (“ripped off,” “betrayed”) suggests a genuine negative experience. This adds balance to the overwhelmingly positive reviews.
Review 8 (Fiona Ecarnot): “Really helpful and kind during a stressful wait for lost luggage. Efficient, flexible and highly recommendable!” This review provides a specific context (lost luggage) and praises the company’s helpfulness and flexibility in that situation. This specificity adds credibility and makes the review more convincing.
Review 9 (Berenice Louis-Dreyfus): “We had a great experience with VLS Agency during our recent trip to Venice. From the moment we arrived at the airport, everything was perfectly organized. The driver was punctual, professional, and welcoming, and the transfer to our hotel by car and boat was very comfortable.The return journey to the airport was just as smooth. The car and boat were both elegant, exactly what one would hope for when booking a premium transfer…Travelling with VLS Agency took away all the usual stress and made us feel well taken care of from start to finish.” This review is quite detailed, mentioning the airport arrival, punctuality, professionalism, comfort, and the return journey. This level of detail is a good sign of authenticity. It reads like a genuine positive customer experience.
Review 10 (Mindy Pretner): “I wish I would’ve known about this company when I landed! They were a huge help on the way out. They were on time, early even and made our journey back so much easier. Highly recommend recommended.” This review indicates that the customer used the service for their departure, not their arrival, and expresses regret for not using it sooner. The “on time, early even” comment is specific and adds a bit of credibility.
Review 11 (Mrs Susan Brace): “Absolutely wonderful service. Fabio was excellent. Efficient, friendly, respectful and so smarty dressed! A real asset to your company. Will definitely use VLS on our next trip. Thank you” This review includes a specific employee’s name (Fabio) and details his positive attributes. It also mentions future use of the service.
Review 12 (NL): “That was my first visit of Venice. And I had enjoyable experience. Flavio, the driver, met me at the airport with the sign with my name. He assisyed me both ways from the airport to the city snd fromcity to the airport. The car, Mercedes, was clean and comfortable. The water taxi both ways was superb!…Special thanks to my driver who showed me with the tax refund office, luggage, wrapping baggage, and my flight check in areas!” This review is fairly detailed, including a driver’s name (Flavio), the type of car (Mercedes), and specific assistance received (tax refund office, luggage wrapping). It reads as a very happy customer experience.
Review 13 (Fabio): “Professional & precise on all timing agreed …!!!” This review is extremely brief, but the mention of “timing agreed” suggests a focus on punctuality and reliability, which are important for transportation services.
Review 14 (Vlaho Brbora): “Excellent and very convenient, best way to reach Venice from the airport” This is a short positive review that focuses on the convenience of the service. It’s not particularly detailed but still provides a positive sentiment.
Review 15 (Caroline): “The whole experience was wonderful from start to finish. Our driver was waiting for us before we had even made it through security and told us he would meet us again at baggage collection. He took our bags and guided us out to the car, making friendly conversation and giving us advice about places to visit during our stay…The limousine boat was stunning and we were dropped right at our hotel entrance on the Grand Canal. What a way to arrive!…” This review is detailed and paints a vivid picture of a luxurious and stress-free experience.
Review 16 (Frank Ewald): “On time / fair price” This review is extremely brief and focuses on two key aspects: punctuality and price. While short, it’s a direct assessment of value.
Review 17 (Mr Patrick Runge): “Took incredible care of us, above and beyond!” This is a positive statement, but it lacks context and specific details, making it difficult to assess its authenticity.
Review 18 (LuAnn Howard): “Filipo was well informed and was considerate of all members of our small group (we had 2 people that required a lift during part of the tour and was able to accommodate.). As for the tour our guide kept things interesting and on point. This was most enjoyable and will definitely recommend.” This review is fairly detailed, mentioning a guide’s name (Filipo) and specific accommodations made for members of the group.
Review 19 (Саквояж компания): “Great company. Pleasant communication, professionalism and everything was on time and without delays.” This is a positive, but fairly generic review.
Review 20 (Fırat ÇELİK): “on time, very professional and polite service” This short, positive review focuses on punctuality, professionalism, and politeness.
VLS Agency: Likely Legit
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.