Written by the website’s owner
At Russell Agency, we’re dedicated to providing customized insurance solutions for your business, professional, and personal needs. Our experienced team of insurance professionals has been serving the Alabama, Georgia, Wisconsin, and Tennessee community for 30+ years, providing top-notch service and expertise in trucking business insurance.
With our recent rebrand, we’re excited to expand our services and provide even more comprehensive insurance solutions for our customers. From home insurance to business liability insurance, we have you covered.
At Russell Agency, we believe in building strong relationships with our customers and partners. We’re committed to providing personalized service and tailoring our solutions to meet your unique needs.
Thank you for choosing Russell Agency as your insurance partner. We look forward to helping you protect what matters most.
See the reviews of client for this website
Name of client: Tewodros Beshah
Treating others the way they want to be treated.
The most important thing for me was a respectful customer service and this company did it. Tim and his team were very helpful and not only got me a good deal but advised me how to be selective choosing company. They cared for me and my business not to be tricked into false promises some companies offered. So, I have a better understanding of what things to look for when I purches insurance coverage for my trucking business. You could feel they care for as to get good coverage and to bloom in our business. They are very quick and knowledgeable about the business. I’m very happy and I will be telling my friends about this great company. Thank you all. Blessings.
Name of client: Timderious Rubin
Great Experience
Great Experience! ⭐️⭐️⭐️⭐️⭐️
Name of client: Samuel Hodge
Excellent communication! Best Quotes in the business.
Tim was great to work with! He is by far the best insurance agent that we have encounter thus far! His communication is stellar and responsiveness to his clients is above expectations! If communication and professionalism is a must for you, do business with the Russell Agency!
Name of client: Insoo Oh
Competitive offers for insurance and…
Competitive offers for insurance and has a reationship with good insurance companies
Name of client: Marty Parker
Great service
The help and assistance is always great service. Very helpful and a joy to deal with this agency.
Name of client: Maurice White
Whatever I need it always happens fast…
Whatever I need it always happens fast with no run around
Name of client: Darrien Henderson
They where helpful during this new…
They where helpful during this new experience I was having and patient also and was willing to make sure I understood everything that was about to take place
Name of client: L&C Timber LLC
My experience was great they worked with me patiently and made sure I had the best coverage.
My experience was great they worked with me patiently, answered all my questions, and made sure I had the best poly
Name of client: Jacori Woods
Nice people
Great prices, nice people, very knowledgeable, and quick responses
Name of client: Jerry Jackson
Good Hard working people!
Name of client: Big L Boyz LLC
They r the greatest..
They r the greatest… Keep it up…
Name of client: Daniel Brooks
Helpful
My overall experience was amazing Tim was more than helpful and went above and beyond expectation to ensure all my needs were met?
Name of client: Jamie Mozingo
The people at this company have helped…
The people at this company have helped me out so much. They are very nice and helpful.
Name of client: Rodney Wooden
Great Experience
Russell Agency always does a great job every time there services are needed from GrandRod Logistics Inc
Name of client: Henry Jenkins
They are like family at this point in…
They are like family at this point in our business relationship. Still the best costumer service in the world.
Name of client: Nick Gunter
Tim is very prompt and courteous.
Name of client: Jerkori Booze
Quick and easy. Great job
Quick and easy.
Name of client: Wilford Dortch
This is the most professional and most…
This is the most professional and most helpful company out there. Willing to help with all your needs no matter the time of day or night even on weekends. They actually saved my company from going out of business. Thanks Tim and Mrs. Ruthie you are the best that ever done it.
(*) All reviews above are from Trustpilot
Our assessment after analyzing reviews
Below are the analyze and conclusion of us about above reviews
The first piece of content is a statement from the website owner, which is a standard practice for businesses to introduce themselves and highlight their services. It’s a marketing blurb and doesn’t offer any independent assessment of the agency’s credibility.
Review 1 (Tewodros Beshah): This review is highly positive and detailed. The customer emphasizes the respectful customer service received, specifically mentioning “Tim and his team.” The review highlights the company’s helpfulness in advising the customer on choosing insurance and avoiding deceptive practices. The reviewer’s genuine appreciation and willingness to recommend the company to friends contribute to the review’s credibility. The level of detail and specific examples provided suggest an authentic customer experience.
Review 2 (Timderious Rubin): This review is extremely brief, simply stating “Great Experience! ⭐⭐⭐⭐⭐”. While positive, its lack of detail makes it less convincing than other more descriptive reviews. It doesn’t offer any specific insights into the services or the customer’s experience, raising a slight suspicion of potential manipulation or incentivized posting.
Review 3 (Samuel Hodge): This review focuses on the agent, Tim’s, excellent communication and responsiveness. It praises his professionalism and positions the Russell Agency as a must for those who value these qualities. The review is persuasive due to its specific focus on key attributes relevant to insurance services.
Review 4 (Insoo Oh): This review is short but to the point, highlighting the company’s competitive insurance offers and relationship with good insurance providers. While lacking in detail, it provides a direct and valuable assessment of the agency’s pricing and network.
Review 5 (Marty Parker): This review emphasizes the “great service” and helpfulness received from the agency. Similar to review 2, it’s positive but lacks specific details that would bolster its credibility.
Review 6 (Maurice White): This review focuses on the speed and efficiency of the agency’s service, noting that whatever is needed “always happens fast with no run around.” This is a positive attribute, adding to the company’s image of reliability.
Review 7 (Darrien Henderson): This review highlights the agency’s patience and helpfulness in guiding a new customer through the insurance process. The reviewer expresses appreciation for the agency’s willingness to ensure full understanding. This speaks to the company’s customer-centric approach.
Review 8 (L&C Timber LLC): This review emphasizes the patient and thorough service received, with the agency ensuring the customer had the best coverage. The emphasis on “best poly” (presumably policy) is possibly a typo, but the review remains generally positive.
Review 9 (Jacori Woods): This review highlights several positive aspects: great prices, nice people, knowledgeability, and quick responses. It’s a concise and well-rounded assessment of the agency’s strengths.
Review 10 (Jerry Jackson): This review simply states “Good Hard working people!” It is very short and lacks detail.
Review 11 (Big L Boyz LLC): The review states “They r the greatest… Keep it up…” while positive is brief and uninformative
Review 12 (Daniel Brooks): This review emphasizes Tim’s helpfulness and going “above and beyond expectation” to meet the customer’s needs. This reinforces the positive feedback seen in other reviews regarding Tim’s service.
Review 13 (Jamie Mozingo): This review simply states that the “people at this company have helped me out so much. They are very nice and helpful”. Lacks details.
Review 14 (Rodney Wooden): This review expresses that the “Russell Agency always does a great job every time there services are needed from GrandRod Logistics Inc”. lacks details, but references the customer company.
Review 15 (Henry Jenkins): The review claims that they are “like family”. Suggests long relationship.
Review 16 (Nick Gunter): “Tim is very prompt and courteous.” Similar to the others, mentions Tim positively, but lacks detail.
Review 17 (Jerkori Booze): “Quick and easy.” Short and positive.
Review 18 (Wilford Dortch): This review is exceptionally strong and detailed. It describes the company as “the most professional and most helpful” and emphasizes their willingness to help at any time. The reviewer claims that the agency “actually saved my company from going out of business,” which is a powerful testament to their service. The specific mention of “Tim and Mrs. Ruthie” adds a personal touch and reinforces the credibility of the review.
russellagencyal.com likely legit
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.