Airport Transfer Agency Vienna Reviews | Check if atav.at is legit or scam?

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Ihr Partner für Airport Transfers zum und vom Flughafen Wien (Flughafentaxi).
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See the reviews of client for this website


Name of client: Derek Smith

Rated 5 out of 5 stars

Perfect service both from and to the…

Perfect service both from and to the airport.
Samir sent us messages with clear instructions on where to meet at the airport.
Collection from hotel to airport, again perfect.
I would have no hesitation in recommending to others.


Name of client: Peter

Rated 1 out of 5 stars

Unzuverlässig, nicht erreichbar

I booked the ride to the airport weeks in advance. A few minutes before pickup, the ride was canceled because the driver was waiting for another customer. No alternative ride was offered, and I couldn’t be reached by phone or WhatsApp. It was a disgrace! Luckily, I was able to take an Uber to the airport (even cheaper).


Name of client: RQ

Rated 5 out of 5 stars

Fantastic

Fantastic! On time, reliable, superb car, great communication. Highly recommend.


Name of client: Filip

Rated 5 out of 5 stars

Nice and clean car

Nice and clean car, friendly and professional driver. 5/5 👍


Name of client: manon willemsen

Rated 5 out of 5 stars

Perfect.

Perfect.
On time, good communication over when, where en quick respons if you have a question. Correct en nice driver. We book this company everytime we visit Vienna.


Name of client: JR

Rated 5 out of 5 stars

Great company – on time and good value

Great company, very easy and good value.


Name of client: Nina K.

Rated 5 out of 5 stars

Great service

Great service! The driver, Valentino, was very kind and was always on time! I highly recommend ATAV!


Name of client: Jason Felce

Rated 5 out of 5 stars

Simple booking process

Simple booking process, cars arrived in plenty of time and the journey were very pleasant. Would recommend.


Name of client: ΑΡΓΥΡΟΣ ΚΑΤΑΣΚΕΥΑΣΤΙΚΗ ΟΕ

Rated 5 out of 5 stars

It happened exactly as we agreed

It happened exactly as we agreed. They picked us up from the airport exactly on time without any waiting. On the way back, even though our flight was at 6 am, they picked us up from the hotel at the time we wanted. They transported us quickly and safely in a new luxury van.


Name of client: Maria

Rated 5 out of 5 stars

Polite driver

Polite driver, even though he was just a few minutes late he let me know really early and I really appreciated that. 10/10


Name of client: Mr Gerry Lawless

Rated 5 out of 5 stars

Fantastic service – highly recommended!

Fantastic service! On landing our driver was waiting and contacted us on WhatsApp with directions to meet him. Our return trip was the same – the driver was bang on time. Beautiful clean Mercedes vehicles – throughly recommended’


Name of client: Osmar JHR

Rated 5 out of 5 stars

Excellent service

Excellent service


Name of client: Matthew McClymont

Rated 5 out of 5 stars

Excellent service, reccomended in Vienna

Excellent service. My driver Valentino was responsive and helpful in carrying my luggage. The car was very clean and spacious. 100% reccomend this service for your travel needs in Vienna.


Name of client: Giulia Milani

Rated 5 out of 5 stars

Top service

Top service. Kind and helpful driver.
Perfectly on time!


Name of client: Carmanah Mackenzie

Rated 5 out of 5 stars

Great service from Valentino

Valentino came to pick us up at Vienna airport. He was communicative, and was easy to find in the parking lot. Friendly, safe driving, and got us to our hotel in good time. Would definitely use this service again. Thank you!


Name of client: Leen266

Rated 5 out of 5 stars

Vienna Voyagers

We had a late arrival into Vienna so having Valentino there to pick us up was fantastic. He communicated well and gave us clear instructions directing us outwards of the airport. He help with our luggage and got out to our accommodation with ease. Thank you


Name of client: Imma Di Iasi

Rated 5 out of 5 stars

The car was on time and the meeting…

The car was on time and the meeting point at the airport was easy to access.

Cary and child seat were perfectly clean.


Name of client: Ann Boyd

Rated 5 out of 5 stars

Easy booking, great communication, friendly and timely pick up…

This is the second time we have used Airport Transfer Agency Vienna. Valentino was wonderful, very friendly with timely messages and pick up. The communication was great from booking to pick up. Our flight was delayed and everything was orgainised with Louis to accommodate the changes and pick up. We highly recommend this service. Thanks so much.


Name of client: carol

Rated 5 out of 5 stars

Excellent transfer company

We had a very good experience with this company. They were waiting for us in Vienna airport when we landed the driver was really friendly. On our return the came to the hotel at the time they said also another friendly driver who took us back to the airport excellent!!!! Would recommend and use this company again . Thankyou🙏


Name of client: Angela Recio

Rated 5 out of 5 stars

We were kept informed throughout the…

We were kept informed throughout the process of where our driver was. He met us inside the terminal. The whole process from booking to drop off at the end of our visit was very professional, and our driver was very personable. I would definitely book this service again.

(*) All reviews above are from Trustpilot

Our assessment after analyzing reviews


Below are the analyze and conclusion of us about above reviews

The first piece of text is an advertisement written by the website’s owner, promoting their airport transfer service. It highlights ease of online booking and SSL security. This is expected and doesn’t contribute to assessing the legitimacy of customer reviews. It’s simply marketing material.

Derek Smith’s Review: This review gives a 5-star rating and praises the “perfect service” to and from the airport. The review highlights clear communication from “Samir” regarding meeting points and seamless hotel pickup. The reviewer expresses no hesitation in recommending the service. The specificity about communication details lends credibility.

Peter’s Review: This review gives a 1-star rating and describes a negative experience with a canceled ride just before pickup due to the driver prioritizing another customer. The reviewer was not offered an alternative and was unable to be reached. They ended up using Uber, which was even cheaper. This review stands out due to its critical tone and the specific details of the negative experience, making it appear authentic.

RQ’s Review: This is a short and positive 5-star review, highlighting the service as “fantastic,” “on time,” “reliable,” with a “superb car” and “great communication.” The conciseness is not necessarily a red flag, as some satisfied customers simply provide brief endorsements.

Filip’s Review: A positive 5-star review describing the car as “nice and clean” and the driver as “friendly and professional.” The concise nature and use of a thumbs-up emoji indicate a genuine, albeit brief, positive experience.

manon willemsen’s Review: Another 5-star review, stating “Perfect.” The reviewer notes punctuality, good communication, quick response to questions, and a “correct and nice” driver. They claim to book this company every time they visit Vienna, increasing the review’s weight. The multiple positive aspects suggest a strong level of satisfaction.

JR’s Review: This 5-star review describes the company as “Great,” “very easy,” and “good value.” Its brevity doesn’t necessarily detract from its legitimacy, as it’s a straightforward endorsement.

Nina K.’s Review: A positive 5-star review mentioning “Great service!” and specifically praising the driver, “Valentino,” for being “very kind and was always on time!” Recommends “ATAV.” The mention of a specific driver’s name adds a personal touch, making the review seem more genuine.

Jason Felce’s Review: This is a 5-star review citing a “Simple booking process,” timely car arrival, and pleasant journeys. The reviewer would recommend the service. The comment on the simple booking process is a helpful detail for potential customers.

ΑΡΓΥΡΟΣ ΚΑΤΑΣΚΕΥΑΣΤΙΚΗ ΟΕ’s Review: This 5-star review emphasizes that the service was exactly as agreed upon, with punctual airport pickup and flexible hotel pickup for an early flight. They highlight quick and safe transport in a “new luxury van.” The level of detail and assurance of punctuality reinforce the reliability of the service.

Maria’s Review: A 5-star review focusing on the politeness of the driver, even though they were slightly late. Maria notes that the driver communicated the delay early, which she appreciated. The acknowledgement of a minor issue (slight lateness) coupled with praise for communication enhances the review’s credibility.

Mr Gerry Lawless’s Review: This review gives a 5-star rating and praises the “Fantastic service!”. The review highlights that the driver was waiting on arrival and communicated via WhatsApp with clear direction. Also mentioned punctual return trip and beautiful clean Mercedes vehicles, making the review seems more genuine.

Osmar JHR’s Review: A short 5-star review that simply states “Excellent service”. Because of the brevity, it is difficult to assess, but it does add to the overall positive sentiment.

Matthew McClymont’s Review: This review awards 5-stars, praising the “Excellent service.” The driver Valentino receives a mention for being responsive and helpful with luggage, and the car is described as very clean and spacious. The reviewer 100% recommends the service.

Giulia Milani’s Review: The review awards 5-stars and praises the “Top service.” It goes on to describe the driver as kind and helpful and punctual. It is brief but positive.

Carmanah Mackenzie’s Review: A 5-star review mentioning the driver, Valentino, by name. He was communicative and easy to find at the airport. The review mentions safe driving and a timely arrival at the hotel, and states they would use the service again. This level of detail and the desire to reuse the service is a good sign.

Leen266’s Review: This 5-star review mentions a late arrival and appreciates Valentino picking them up. Good communication and clear directions from the airport were mentioned, along with assistance with luggage. The reviewer was brought to their accommodation with ease.

Imma Di Iasi’s Review: A 5-star review stating the car was on time and the airport meeting point was easy to access. Mention is made of the Cary and child seat being perfectly clean. This is a concise, positive review with specific details.

Ann Boyd’s Review: This reviewer states that this is the second time they have used Airport Transfer Agency Vienna, giving it a 5-star rating. The driver, Valentino, is mentioned as wonderful, friendly and timely. Communication was great from booking to pickup, even with a flight delay. The reviewer highly recommends the service.

Carol’s Review: This review gives a 5-star rating and describes their experience as very good. They mentioned the drivers were friendly and that they were on time. The reviewer would recommend this company and use it again.

Angela Recio’s Review: This reviewer was kept informed about the driver’s location. The driver met them inside the terminal. The whole process was professional and the driver was personable. Angela would definitely book this service again and awards 5-stars.

atav.at likely legit

Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.

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